Terms of service

 Welcome to CalmingDogs.co.uk!

● By using our website, you agree to these Terms of Service. Please read them carefully. For questions, contact us at Calmingdogs.co.uk@gmail.com

1. Acceptance of Terms

● By accessing or purchasing from CalmingDogs.co.uk, you agree to these Terms of Service and our Privacy Policy.

● If you disagree with any part, refrain from using our site.

2. Account Responsibilities

🔑 Secure Your Account

● You’re responsible for maintaining your account password and activity.

● Notify us immediately of unauthorized use: Calmingdogs.co.uk@gmail.com

3. Product Information

🐕 Pet-Specific Guidance

● Products (e.g., calming pet beds, indestructible dog toys, pet cleaning gadgets) are designed for general pet use.

● Always supervise pets with toys or gadgets.

● Descriptions, images, and prices are subject to change.

4. Orders & Payments

💳 Payment Methods

● We accept credit/debit cards, and other secure gateways.

● Prices are in GBP (£) and include VAT (where applicable).

📦 Order Confirmation

● Your order is confirmed once payment is processed.

● We reserve the right to cancel orders (e.g: pricing errors, stock issues).

5. Shipping & Delivery

🚚 UK & International Shipping

● Most items ship from UK/EU warehouses within 1-3 business days.

● Customs/duties for international orders are the customer’s responsibility.

6. Returns & Refunds

🔄 Policy Overview

● Returns must follow our Return & Refund Policy.

● Non-returnable items: Used cleaning gadgets, damaged toys/beds.

7. Intellectual Property

📜 Ownership

● All content (logos, text, images) is owned by CalmingDogs.co.uk.

● Unauthorized use (e.g., copying product designs) is prohibited.

8. Warranties & Disclaimers

⚠️ Product Safety

● Items comply with UKCA/CE safety standards.

● No guarantees for indestructible toys—results vary by pet’s chewing habits.

🔧 Limitation of Liability

● We’re not liable for indirect damages (e.g., stress from delayed orders).

9. Privacy & Data

🔒 GDPR Compliance

● Personal data is handled per our Privacy Policy.

● We never sell your information.

10. Governing Law

⚖️ UK Jurisdiction

 ● These Terms are governed by UK law and the Consumer Rights Act 2015.

11. Changes to Terms

📅 Updates

● We may update these Terms. Changes take effect when posted.

● Continued use = acceptance of revised Terms.

Contact Us

📩 Need Help?

● Email: Calmingdogs.co.uk@gmail.com

Last Updated: 10 FEB 2025 | Effective Immediately