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CalmingDogs.co.uk

Frequently Ask Questions

How long does delivery take to the UK?

Ans: Most orders arrive within 3-7 working days! We partner with trusted UK/EU suppliers to ensure speedy delivery. You’ll receive tracking updates once your order ships.

What if my pet doesn’t like the product?

Ans: We get it—pets can be picky! We offer a 30-day hassle-free return policy on unused items. Just contact us, and we’ll guide you through the process.

Is my Payment information secure?

Ans: Totally! We use SSL encryption and trusted payment gateways. We never store your card details.

Who covers return shipping costs?

Ans: For faulty items, we cover full return costs. For change-of-mind returns, a small return fee may apply. See our [Returns Policy] for details.

Do you ship outside the UK?

Ans: Yes! We offer international shipping to most countries. At checkout, select your location for automatic shipping cost and tax calculations. Orders are shipped from Mainland China, with delivery times varying by region (typically 7-15 business days).

Do your Electric Gadgets (e.g: Pet Dryers) have UK plugs?

Ans: Yes! All electronics come with UK-standard plugs and meet British safety regulations.

Do you ship from the UK?

Ans: Not All! But Many of our products ship from UK warehouses to avoid customs delays.